Promotion Terms

These terms and conditions apply to the use of discount codes offered to you by us on our website, social media and newsletter campaigns. The codes offer the discounts stated in the promotional material and can be redeemed against your purchases on the applicable Route 13 website stated in the promotional material.

  1. To redeem the discount, you will need to select the items that you wish to purchase and then proceed to checkout where you will need to enter the code shown in the promotional material at the “discount code” section of the checkout process. You cannot use the code and apply the discount in conjunction with any other offer, discount or promotion e.g. friends and family discount. You cannot use the code for any other purpose, other than as set out in these terms and conditions. You cannot transfer or exchange the discount for any purpose, amount, gift, items, money, vouchers or other form of compensation.
  2. By using the code, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use the code.
  3. The discount is available for the period stated in the promotional material. At the end of the promotion period the discount will no longer be available.
  4. Conditions of use:
    • You will need to purchase an item to use the code;
    • You must be resident in the in the territory stated in the promotional material and purchase items from the website stated in the promotion;
    • You must be aged over 16. If you are aged under 18 you must have the permission of your parent or guardian to participate in this promotion and by using the code, you confirm that you have obtained such permission;
    • Where the code has been sent in a personal communication to you e.g. email, you should not share the code with anyone else. The code must only be used by you;
    • You must use the code as stated in these Terms and Conditions.
  5. We reserve the right to refuse the discount to any person that does not satisfy these conditions of use.
  6. We reserve the right to cancel or amend the code promotion at any stage where we deem it necessary and/or there are circumstances outside our reasonable control which affects or could affect the proper operation of the discount code promotion e.g. software or network malfunction preventing the use and application of the code, and only where circumstances make this unavoidable, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
  7. All purchases using the code are subject to the Delivery and Returns Policy. Where goods purchased using the discount are subsequently returned for a refund, any refund due will take into account the Discount and an appropriate amount will be deducted from your refund.
  8. To the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from the promotion.
  9. These terms are governed by the law of England and Wales.
  10. This promotion is administered by Route 13 (company number 07553490143) of 11-13 Copdale Road, Leicester, United Kingdom LE5 4FG.